Privacy Policy

We, Staffordshire County Council, of County Buildings, Martin Street, Stafford, operate this website, which comprises the web pages at www.carematch.org.uk.

This policy sets out what personal information of yours we may collect from your use of this website, and how we use that information.

This policy forms part of the terms of use of the website (which can be found here) and must be read in conjunction with the terms of use.

For the purposes of the Data Protection Act 1998 we are the "data controller" in relation to your personal data. In processing your personal data we comply with the Data Protection Act 1998 and other laws relating to privacy and the use of personal data.

What personal information we collect

We collect personal information (that is to say information from which you as an individual can be identified) from you if you complete an online form on our website, for example when you register to use features and services which the website provides. This information will include your name, e-mail address, postal address and telephone number.

We collect the IP address (a number that can identify a specific computer on the internet) of the computer which you use to access this website. In some circumstances an IP address can be considered personal data.

We also collect information on your use of the website by using "cookies". What cookies are and how we use them is explained in the section "more information about cookies" below.

How we use your personal information

We use your personal information in a number of ways:

  • to be able to provide to you services, information and facilities which you have agreed we can provide and to improve those services, information and facilities
  • to help us monitor use of the website
  • to ensure that content from our site is presented in the most effective manner for you

We use your IP address for the purposes described above, and this may include maintaining statistical data about users' browsing actions and patterns.

How we use the information we collect by using cookies is explained in the section "more information about cookies" below. We will keep your personal information confidential

We are committed to your privacy. We safeguard your personal information by employing security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage, and except in the situations which we describe below we will not share your personal information to others without your consent. For example if you are a candidate, in order for you to upload your CV to the website, you will need in the course of registering to consent to us making it available to prospective employers as described in the terms of use.

We may need to disclose your information to contractors, for example when they help us operate this website and the facilities and services which it provides. In these circumstances we require them to keep your information confidential and not use it except in the course of their work for us. We may disclose your personal information where we are required by law to do this (for example to comply with a lawful request made by a government agency).

Please note that if there are facilities or services on the website for you to post or upload information, text or other media to the website and you use these to post content which we consider offensive or inappropriate, or which disrupts the operation of the website, or which is illegal or incites or encourages others to act in such a way, then we will be entitled to use and disclose your personal information to inform relevant third parties (such as the police).

Your personal information and marketing materials

You will not receive marketing materials or other communications (including email and text message updates) from us as a result of your providing personal information to us, unless you have opted to receive them.

If you want to withdraw a consent which you have given (usually by completing a form on the website) to our use of your personal information, you can do that by:

  • if you are a registered user, changing the details of your user account; or
  • if the consent relates to updates or other information which you receive from us by email or text message, unsubscribing from the update or information by following the instructions in the email or text message.

Where we store your personal data

We store your personal data in the United Kingdom.

More information about cookies

Cookies are small pieces of information which our website generates and your web browser stores on your computer. A cookie is generated each time you visit our website, when you register on our website, for the duration of the session. It is destroyed when you log out or quit your web browser.

Cookies help us to:

  • store information about your preferences, and so allow us to customise our site according to your individual interests
  • recognise you when you have logged into the website.

Cookies help us to improve our site and to deliver a better and more personalised service.

You may be able to change the settings of your browser to prevent cookies from working, but this will prevent you from registering on the website and will stop other facilities and services which the website provides from working.

Changes to this policy

If we make changes to this privacy policy these will appear on this page. If you have registered with us we may email you to advise you of a change to this policy.

Your comments and questions

If you have any questions or comments about this privacy policy or our use of your personal information, please contact: enquiries@carematch.org.uk

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